Shipping policy
Last Updated: January 2022
At PUREVIO, we are committed to providing fast, reliable, and convenient shipping for all our customers.
Free Shipping
We offer FREE Standard Shipping on all orders. No minimum purchase is required.
Order Processing
- Orders are processed within 1 business days.
- Orders are prepared and shipped Monday through Friday, excluding public holidays.
- Once your order has been shipped, you will receive a confirmation email with your tracking information.
Estimated Delivery Time
Delivery times vary depending on your location.
| Region | Estimated Delivery |
|---|---|
| United States | 7–10 Business Days |
| Canada | 7–12 Business Days |
| United Kingdom | 6–10 Business Days |
| Europe | 5–8 Business Days |
| Australia & New Zealand | 7–14 Business Days |
| Rest of the World | 8–15 Business Days |
Order Tracking
Every order includes tracking information. Once your package has shipped, you will receive an email containing your tracking number so you can monitor your delivery progress.
Customs & Import Duties
Most orders are delivered without additional charges. However, any customs duties, taxes, or import fees required by your local authorities are the responsibility of the customer.
Incorrect Shipping Information
Please ensure that your shipping address is correct before placing your order.
PUREVIO is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Packages
If your order is delayed or appears to be lost during transit, please contact our customer support team. We will assist you and work with the shipping carrier to help resolve the issue.
Contact Us
PUREVIO
Website: https://purevio.shop
Customer Support Email: support@purevio.shop
Our customer support team is always available to assist you with any shipping-related questions.